
Shipping Policy for DollyMakeups
Effective Date: January 2, 2025
Welcome to DollyMakeups.com! We are committed to providing our customers with a seamless and satisfying shopping experience. This Shipping Policy outlines all the details regarding the shipping process, timelines, costs, and more to ensure transparency and convenience.
Order Processing Time
At DollyMakeups.com, we aim to process and ship your orders as quickly as possible. Orders are typically processed within 1–2 business days (Monday to Friday) from the time of purchase. Please note that orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods and Delivery Times
We partner with trusted shipping carriers to deliver your orders safely and efficiently. The available shipping options include:
- Standard Shipping: Delivery within 5–7 business days.
- Expedited Shipping: Delivery within 2–3 business days.
- Overnight Shipping: Delivery within 1 business day (if the order is placed before 12:00 PM EST).
Delivery times may vary based on your location, weather conditions, and unforeseen circumstances. Once your order is shipped, you will receive a tracking number via email to monitor the status of your shipment.
Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. These charges will be displayed during checkout for your review before completing the purchase.
- Free Standard Shipping: Orders over $50 (within the United States) qualify for free standard shipping.
- For orders below $50, standard shipping rates will apply.
International Shipping
We are excited to offer international shipping to select countries. Delivery times for international orders typically range from 7–14 business days. Please be aware that customs duties, taxes, and import fees may apply, and customers are responsible for these additional costs.
Order Tracking
Once your order has been shipped, you will receive an email confirmation with a tracking number. Use this tracking number to follow the status of your shipment directly on the carrier’s website. If you encounter any issues with tracking your order, feel free to reach out to our support team at info@dollymakeups.com.
Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Certain products may have shipping restrictions based on local regulations. If this applies to your order, our team will notify you promptly.
Lost or Damaged Shipments
At DollyMakeups.com, we prioritize the safe delivery of your orders. However, in the rare event that your shipment is lost or arrives damaged, please contact our customer support team within 7 days of the delivery date at info@dollymakeups.com. We will work diligently to resolve the issue, whether by replacing the product or providing a refund.
Contact Us
For any inquiries or assistance regarding your shipment, please do not hesitate to contact our support team:
- Email: info@dollymakeups.com
- Phone: 313-372-2379
We appreciate your trust in DollyMakeups.com and look forward to serving your beauty needs with quality and care.